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Exam Code: 9L0-415
Exam Name: OS X Support Essentials 10.9
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9L0-415 Dumps PDF Total Q&A: 218 Questions and Answers
Last Update: 04-07,2015

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Exam Code: 9L0-521
Exam Name: OS X Server Essentials 10.9 Exam
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9L0-521 Practice Test Total Q&A: 92 Questions and Answers
Last Update: 04-07,2015

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NO.1 Which application is used to examine open applications on OS X?
A. The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and
directory structure of a volume. These elements contain the information used tolocate files and
folders on the volume.
B. AppleTalk works only with OS X v10.5 or earlier.
C. The master password is used to reset local account passwords.
D. The Activity Monitor application is used to monitor open processes and applications.
Answer: D

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NO.2 How can a user with the short name anna exclude the /Users/anna/Downloads/ folder from
Time Machine backups?
A. Open Time Machine, choose Preferences from the Time Machine menu, click the Exclusions tab,
click the Add (+) button, navigate to the /Users/anna/Downloads/ folder, and click Submit.
B. Open the Time Machine pane of System Preferences, click Options, and add the
/Users/anna/Downloads/ folder to the list of excluded items.
C. Control-click the anna account's Downloads folder in the Finder, click the Sharing and Permissions
disclosure button, click the Add (+) button, add the Time Machine user to the list of users, and set the
Time Machine user's access to "No Access."
D. In Terminal, execute the command sudo defaults write
/Library/Preferences/com.apple.TimeMachine excludedFolders -array-add /Users/anna/Downloads.
Answer: B

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NO.3 In OS X Mountain Lion, which TWO types of file service hosts can you browse in the Network
folder?(Select 2)
A. WebDAV
B. FTP
C. DFS
D. SMB
E. AFP
Answer: D,E

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NO.4 How can you limit a user account from having full access to all applications?
A. Parental Controls can further limit a user account. Examples include enforcing a simple Finder,
limiting applications and widgets, limiting Mac App Store content, setting time limits, and content
filtering for several applications included in OS X.
B. The Archive option in the Finder creates compressed zip archive files.
C. Resource contention occurs when fast user switching is enabled and a user tries to access an item
another user already has open in the background. Document contention occurs when a user
attempts to open a document another user has already opened. Peripheral contention occurs when a
user attempts to access a peripheral already in use by another user's open application. Application
contention occurs when the second user attempts to access an application designed to run only once
on a system.
D. By default on OS X, opens Archive Utility, the default application for opening zip archive files.
Archive Utility, expands the contents of the zip archive next to the same location as the original zip
archive.
Answer: A

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NO.5 Why might you prefer to shut down and then start up a Mac you are troubleshooting, rather
than simply selecting Restart from the Apple menu?
A. Because OS X loads a clean user session on startup only after a shutdown.
B. Because OS X archives errors from the session to the log only during a shutdown.
C. Because OS X performs disk checks on startup only after a shutdown.
D. Because the Mac does a full POST on startup only after a shutdown.
Answer: D

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NO.6 Bundles and packages are used to combine complex items into individual folders. Packages
have the additional advantage of appearing as a single item in the Finder. Thisallows software
developers to combine resources into a single item and prevents users from seeing and potentially
damaging those resources through deletion or moving of files.
A. What does OS X use bundles or packages for?
B. What does the diagnostic reporting feature do?
C. How does file system journaling work?
D. What does CUPS do?
Answer: A

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NO.7 When deleting a local user account, what three options does Users & Groups preferences give
you for dealing with the user's home folder content?
A. When a user changes his own account password, the system will keep his login keychain password
in sync.
B. When performing a Safe Boot, OS X doesn't load third-party KEXTs, third-party launch agents,
third-party launch daemons, third-party startup items, third-party fonts, any user login items, or any
user-specific launch agents.
C. When deleting a local user account, OS X can archive the home folder content into a compressed
disk image, leave the home folder content in the /Users folder, or delete the home folder content.
Optionally, OS X can perform a secure erase on the home folder content.
D. The Font Book application shows a small dot next to the name of any font that has
duplicate resources.
Answer: C

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NO.8 How do you start up an OS X Mountain Lion computer in Safe Mode?
A. Hold down Shift during startup.
B. Open Terminal, type safe_boot, press Return, and then restart the Mac.
C. Hold down Command-Option-P-R during startup.
D. Start up from the OS X Recovery partition, and then choose Safe Boot from the Startup Disk menu.
Answer: A

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